Need help?
Frequently Asked Questions
shipping
Yes, we ship all over the world. We offer free international shipping for orders over $180 AUD.
It depends on where you are. Orders to be delivered within Australia will usually take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Jewellery
Our jewellery is crafted from materials such as sterling silver, stainless steel, brass and often have 18K gold-plating. Each product description provides detailed information about the materials used.
Currently we don't offer any customisation or personalisation for pieces.
Yes, we offer gift boxes for your convenience. Simply select the gift box option at checkout. If not, your pieces will still be beautifully wrapped.
We recommend gently cleaning your jewellery with a soft cloth. Avoid exposing your jewellery to harsh chemicals or environments. We also recommend not wearing your jewellery in the shower or in the ocean to preserve the quality.
returns
We want you to be completely satisfied with your purchase. Please refer to our returns policy for information on how to return or exchange an item.